Starfish ETL:Privacy policy

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Information regarding how Starfish ETL, LLC handles private data.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the Starfish ETL, LLC website. On some pages, you can order products, make requests, participate in our online community, and register to receive materials. The types of personal information collected at these pages may include:

Name
Address
Email address
Phone number
Company Name
Title
Payment Information

Starfish ETL may also collect data from your licensed software or subscriptions when errors are reported. The data is only used to troubleshoot and correct the reported problem; all error and transaction logs are purged every 45 days.

The Way We Use Information:
We use the information you provide about yourself/others when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website, but we would not disclose anything that could be used to identify visitors to our site or applications. We gather that nonidentifying data and aggregate information via cookies which track the activities of a visitor on our website.

In the context of compliance with data protection laws it is useful to distinguish between ‘first party’ cookies and ‘third party’ cookies. First party cookies are cookies placed by the operator of the website visited by the user. Starfish ETL uses ‘first party’ cookies. These cookies enable Starfish ETL to advertise our products and tailor our website experience to the user based on the information gathered by our cookies. Starfish ETL is the sole controller of your personal data gathered by our own first party cookies.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information
You may email Starfish ETL at info@starfishetl.com to request all your personally identifiable information that we collect online. You may correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To update your email preferences, or to opt-out of all marketing communications, you may visit www.starfishetl.com.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

EU and Switzerland Safe Harbor Privacy Statement
Starfish ETL, LLC has committed to handling all personal information it receives from the European Economic Area and Switzerland in accordance with the Safe Harbor Principles outlined in the U.S. - EU Safe Harbor Framework and U.S. - Swiss Safe Harbor Framework to resolve all complaints regarding your privacy and the collection or use of your personal information. Starfish ETL, LLC’ Safe Harbor certification can be found at https://www.export.gov/safehrbr/list.aspx. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://www.export.gov/safeharbor/.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please use the contact information below.

Starfish ETL, LLC
1111 E Touhy
Suite 550
Des Plaines, IL 60018
Email: info@starfishetl.com

Safe Harbor Dispute Resolution
In compliance with the US-EU and US-Swiss Safe Harbor Principles, Starfish ETL, LLC commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact Starfish ETL, LLC at info@starfishetl.com.

Starfish ETL, LLC has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Starfish ETL, LLC please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.