SugarCRM SOAP

SugarCRM SOAP Origin

Note that the tab in Starfish is labelled simply "SugarCRM".

Mapping

Field Types

Multi-select Dropdowns

Data in Multiselect Dropdowns is stored as a comma separated string with carats around each value: ^Atari^,^Automobiles^,^Baseball^,^Fine_Art^,^Running_Walking^

Sample Function:

Function ScriptedField
  dim cat 
  cat = "@@ORG:Categories@@"
  dim res
  If InStr(cat,"Board Invitee") Then
    res = res & "^Board_Invitee^,"
  End If
  If InStr(cat,"Priority Contact") Then
    res = res & "^Priority_Contact^,"
  End If
  If InStr(cat,"Dividend Contact") Then
    res = res & "^Dividend_Contact^,"
  End If
  If Right(res,1) = "," Then
    res = Left(res,Len(res)-1)
  End If
  ScriptedField=res
End Function

VBScript

Smart Lookup

When filtering in a smart lookup, the filter must use double-double quotes:

strSugarID = SmartLookup("Accounts","id","[{""import_source_id"":""84b1c05c-1043-05c8-ced8-53a2ed18427b""}]")

A more complex filter:

res = SmartLookup("Users", "id", "[{""$and"":[{""last_name"":""@@ORG:IENSalesRep_Last@@""},{""first_name"":""@@ORG:IENSalesRep_First@@""}]}]")

Sugar Specific

Warnings

SmartLookups and Origin Filters against the User Module fail.

SQL Statements to Purge Data From Sugar

delete from accounts;
delete from accounts_audit;
delete from accounts_contacts;
delete from accounts_cstm;
delete from accounts_opportunities;

delete from activities;
delete from activities_users;

delete from bugs;
delete from bugs_cstm;

delete from calls;
delete from calls_contacts;
delete from calls_users;

delete from cases;
delete from cases_audit;

delete from contacts;
delete from contacts_audit;
delete from contacts_cstm;
delete from contacts_users;

delete from emails;
delete from emails_text;
delete from emails_beans;
delete from email_addr_bean_rel where bean_module <> 'Users';
delete from email_addresses where id in (select email_address_id from email_addr_bean_rel where bean_module <> 'Users');

delete from job_queue;

delete from meetings;
delete from meetings_contacts;
delete from meetings_leads;
delete from meetings_users;

delete from notes;

delete from opportunities;
delete from opportunities_contacts;
delete from opportunities_cstm;
delete from opportunities_audit;

delete from outbound_email;

delete from products;

delete from tasks;